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Privacy Policy

At Vennela’s Family Foods, we value your trust and are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following information:

  • Personal details such as name, email, phone number, and delivery address
  • Payment information (processed securely via third-party gateways)
  • Purchase history and preferences
  • Technical data like IP address and browser type

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Improve our website and services
  • Send order updates and customer service messages
  • Offer promotions, discounts, and newsletters (only with your consent)

3. Sharing Your Information

We do not sell or rent your data. Your information is shared only with:

  • Trusted delivery partners
  • Secure payment gateways
  • Customer support tools (if needed)

4. Cookies

Our website may use cookies to enhance your experience. You can choose to disable cookies in your browser settings.

5. Data Security

We implement standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You can:

  • Request a copy of your personal data
  • Ask us to correct or delete your data
  • Opt out of marketing communications at any time

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.